Contact us and request assistance

Call Center
You can contact our Call Center between 08:00 and 17:30, Monday to Friday, on 00800 800 767 76 (calls from Switzerland are free) or from foreign mobile phones on + 41 58 855 00 80 (number subject to charge).
 

Credit cards: + 41 58 855 00 58

• Monday to Friday, between 08:00 and 17:30 - excluding public holidays: BPS (SUISSE)
• Other days and times: Cornèrcard.

Debit Mastercard: + 41 58 855 00 55

• Card blocking: 24/7
• Card or PIN replacement and limit management, Monday to Friday, between 08:00 and 17:30 - excluding public holidays
• Debit Mastercard Internet use, debiX+ app registration and transaction dispute: 24/7.

CONTACT E-mail (for generic information)
contact@bps-suisse.ch

ESG E-mail (only for information about sustainable investments)
esg@bps-suisse.ch